Shipping policy

Shipping Policy and Info

All orders are handmade and shipped by me in Los Angeles! Please allow up to two weeks for your order to be made and sent through USPS ❤

Please contact me if you need to expedite an order! ❤ 

 

Return Policy and Info

Hello! ❤ Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can help evaluate the issue and make it right! ❤ I want to work with you please get in contact with me as I value your concerns! I do not offer refunds at this time ❤ if an item arrives damaged or defective we will process an exchange for another item in the shop. Please do not send send items back without notice.

You can always contact me for any return question(s) at shopesoterastudios@gmail.com, or through DM on Instagram @esotera.studios! I appreciate your support so much!